Privacy Policy

1. Introduction

This Privacy Policy explains how PawLuxe (https://petshop.arcadehive.fun) handles information. PawLuxe is a catalog browsing and demo experience, not a live checkout service.

2. Information we may collect

We may store experience-related data in your browser local storage, such as pet profile, cart items, language preference, and simulated order history.

If you contact us by email, we may receive information you voluntarily provide, such as your email address and message content.

As part of ordinary website operation, server logs or anonymized usage data (device type, access time, referrer, and similar) may be recorded.

3. How we use information

We use information to provide and improve the service, respond to inquiries, prevent abuse, and comply with applicable laws. We do not sell your personal information to third parties for advertising.

4. Cookies and similar technologies

We may use cookies or similar technologies to keep the site working and remember preferences such as language. We also use anonymous analytics and advertising partners (such as Google) that may use cookies to measure usage and serve ads. You can restrict cookies in your browser settings, though some features may stop working correctly.

5. Sharing

We do not sell or rent personal information. We may share information only when required by law, or with trusted processors strictly as needed to operate the service.

6. Storage

Locally stored data remains on your device and may be cleared when you delete browser data. Inquiry-related information is kept only as long as needed to respond and meet legal obligations.

7. Questions

For privacy questions, please email liqingstay@gmail.com.

Address: Unit A2, 6/F, Kai Lok Industrial Building, No. 88 Lok Road, Hung Hom, Hong Kong